Privacy Policy

At Elite GB Property Maintenance, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

We may collect the following types of information:

Personal information you voluntarily provide through contact forms, quote requests, phone calls, or email communications, such as:
- Name
- Email address
- Phone number
- Address
- Project details
Technical information automatically collected when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data

How We Use Your Information

We use your information to:

Respond to inquiries and provide quotes
Deliver our services
Improve our website and customer experience
Communicate updates or service information
Maintain website security and prevent fraud
Comply with legal obligations

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You can choose to disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who help us operate our website or business, provided they keep your information confidential.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal data
Request corrections
Request deletion of your data
Withdraw consent for communications

To make a request, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

[Your Company Name]
[Phone Number]
[Email Address]
[Business Address]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

How Long We Keep Your Data

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Marketing Communications

If you choose to contact us or request a quote, we may occasionally contact you regarding our services. You can request to stop receiving communications at any time.

Website Analytics

We may use analytics tools such as Google Analytics to help us understand how visitors use our website and improve user experience. These tools may collect anonymous usage information through cookies.

Sharing Information with Contractors

Where necessary, we may share relevant project information with trusted subcontractors or service providers involved in completing requested work. All parties are expected to handle your information securely and responsibly.

Your Data Protection Rights

You may request access to the personal data we hold about you, request corrections, or ask for your data to be deleted. To exercise these rights, please contact us directly.